Support
We want our products to be straightforward and dependable. If you need help, contact the Three Knights Inc support team.
Contact support
Email Admin@3k-us.com and include the product name, device type, software version, and a short description of the issue. Please do not send passwords or other highly sensitive information.
TimeProof support
For questions about schedules, handoffs, actual parenting-time records, backups, or account access, email us with “TimeProof” in the subject line.
Privacy and data requests
To ask about personal information, request access or correction, or request deletion where applicable, email Admin@3k-us.com. Include the product name and enough information for us to identify the relevant account or record.
Product-specific resources
Each released product may add its own support instructions and privacy disclosures. Links will be maintained on this site as products are released or updated.